Marriott Hotel Brisbane

marriot brisbane

While the inhabitants of the free world were more than thrilled to see Barack Obama elected President of the United States, here at The First Star we don’t believe everything that comes from the US is necessarily the biggest, the best or the brightest – especially when it comes to the treatment of workers.

The Marriot Hotel Brisbane, a US-based company, seems determined to bring American style treatment of workers to Australia. For instance, with just a few weeks to go before new rules came into effect on 1 July, workers at the Brisbane Marriott hotel were rushed to sign onto a WorkChoices contract. This means none of the workers will be able to use any of the laws actually introduced to make their lives a little easier.

The First Star believes the company also used bullying tactics in the weeks leading up to the ballot. During this time all housekeepers were given first and second warnings about standards of rooms – work performance. Once the ballot was completed house keeping were suddenly commended – the rooms were all perfect.

We’ve also received a number of reports that many of the staff members have had difficulty in understanding their proposed agreement. With English being the second language for a number of workers, management provided no language support to bridge the gap in understanding their agreement. What makes matters worse is the anti-union stance of the management team. Housekeeping told the First Star they’re afraid to talk to the union as they are scared that management will find out and punish them for it.

The First Star has also been told that management at Brisbane’s Marriott hotel have a problem with the concept of overtime. The hotel’s staff are made to start 15 minutes before their actual start time to ensure they are ready to start “right on time”. Quite often they will work past their finish times and not get paid for that extra work.

Is it greenwash or an authentic commitment to preserve the environment for future generations? No one really knows and that’s a problem for this hotel and every other luxury hotel in Australia. This lack of a consistent, authoritative and transparent environmental rating system really means that no one can be sure if they’re being snowed by marketing or actually making a difference.

The parent company, Marriott International has lots of different ‘green’ programs, includingcertified green golf courses, an offset program that allows their guests to pay for rainforest preservation in the Amazon (promoted under the phrase “green your hotel stay for $1 a day” and also extends to ‘green meetings’ options), they have a range of ‘green’ purchasing schemes (including my favourite, ‘annual purchases of 47 million BIC Ecolutions™ pens designed for Marriott, made from pre-consumer recycled plastic’) Finally they have participated in Earth Hour.

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mr mrs Racecource,are we returning to the Dark ages, when we were gratefull for a job, this is a democratic society not a third world society, we are in the 21st century have n't a 100yrs of freedom given us anything to pass on to the next generation. What do you earn whats your life style. In the 1900 our Federation for fathers agreed on the basic expectations of working life, the balance of work, family and sleep time with the exspection of a roof over our heads and food in our mouths. Have you fogoten what progress is about, chane for the improvement of society not its demise. Grow up! How do you know the staff are happy have you ever asked then or thanked them when they have attended you. Your statement implyies you have not. The Unions are talking to workers all the time, if they didn't listen to workers needs and help them improve their working situations no-one would pay union fees, the Union only have power because the workers pay for their representation. Shows how much you donn't know about Unions

5:55 AM Oct 11th by meoww

Hi everyone, my name is Andrew and I'm the administrator of this site. I just want to lay down some ground rules for discussion on The First Star. We absolutely welcome open discussion but wish to keep the conversations open and honest. We don't want to see comments that are abusive, off-topic, promote hate, are spammy, or use language that you wouldn't use in front of your grandmother. There seem to be a few "identities" who have been posting from a single IP address. If these IP address continue to express multiple personalities, comments from those IP addresses will be marked as spam and deleted. Keeping this in mind, let's keep the conversation going!

6:08 AM Jul 31st by Andrew (Site admin)

I too was looking to book a hotel in Brisbane and got caught on this website- when are the unions going wake up to the fact that garbage like this ' deflamatory' website turn the public off ..............

4:37 AM Jul 31st by eric c

Brian, the problem is that the hospitality industry is so near-sighted it can never seem to think of ways to from spend less minimise costs apart from cutting wages and supplies for employees. The way they see it, if they didn't treat their staff this way, you'd be paying more for your room and going elsewhere in future.

4:18 AM Jul 31st by James

Union are bullying me at the entrance to sign up to their membership!! Marriott are great leave us alone!

3:42 AM Jul 31st by Susie Q

I am a regular at this hotel and must admit i am blind to the conditions hospitality workers have to deal with. In my work, i am compensated for the extra hours i do by way of a salary and a bonus. Is it to much to ask to be paid for all the extra hours your staff work? When i have stayed at this Marriott hotel i have always had a great experience, never an issue, so i would ask mangement to do right by its "valued" employees. Personally i think they deserve way above the award wage - it really is a great hotel. Will be interesting to see how this site prgresses. Brian.

10:20 AM Jul 30th by Brian K

Its not that confusing. Fair days work, fair days pay. Its simple really!! This is an open forum, let everyone have the chance to express there view like you have been able to do. Good or bad. This is the only voice some workers will ever have without intimidation. Fair go mate this is Australia after all.

7:43 AM Jul 30th by Its simple

Staff realtions FAIL @ this hotel.

3:14 AM Jul 30th by Unhappy Associate !

This is very confusing - I was looking for a hotel to stay in and ended up googling into a LHMU website???? Get out of the internet, this is misleading and a total waste of time for people like me trying to actually stay in these type of Hotels - I am sure that most of these people are happy to have a job anyway Mr Greedy Union

2:00 AM Jul 30th by mac@racecourse

Casual employees are that for a reason...flexibility. The industry without casuals is doomed.

1:10 AM Jul 30th by It's simple

Thank you Marriott Brisbane for my $4.00 an hour pay cut. I was forced to go from Casual to Part time employment, or management were going to cut my hours back. I can barely afford to pay my rent as it is.

12:23 AM Jul 30th by Angry hotel worker

great to see something like this up and running!

12:04 AM Jul 30th by hotel visitor

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